You will need to know your MRI login credentials to do this.
- Close all browser windows (not just MRI windows, all of them) ... or open a Incognito session in Chrome
- Go to the main login page: http://welcome.saas.mrisoftware.com
- Type in your MRI Client ID: N324999
- Click the "Reset Password" link at the bottom of the screen:
- Click "Setup/Update challenge questions" button
- Login to MRI with your credentials
- Complete the subsequent page of questions with your answers and click "Submit"